About Our Company

The Doctors' Exchange was founded as a family business in 1921 and is the longest operational answering service in America. After nearly 100 years in business, we still work to keep the personal relationship with our clients and strive to make your answering service “One Less Thing To Worry About.” We are available to you 24 hours/day, 7 days/week, 365 days/year.

Approximately 75% of our clients are physicians, hospitals, and medical clinics. Because of this, we must constantly strive to provide the highest quality answering service to all of our customers.

We also serve a variety of local, national and international professional commercial clients, including many Public Broadcasting Television Stations, Nonprofits, and Government Agencies across America.

We are the oldest, most experienced telephone answering service in the world.
Hire us if you want the job done right the first time!

Client satisfaction guaranteed or your first month is completely free. No contracts. Most new accounts can be set up within 24 hours. Auto-pay with credit/debit cards.

Award Winning Service

Doctor's Exchange was recognized by ATSI (www.atsi.org) as having the highest code of ethics. We were also awarded with ATSI’s “Award of Excellence”.
Doctor's Exchange has been on the Board of Directors for numerous industry groups, has been a leader in industry product development and continues to exceed customer expectations with the highest dedication to product quality, ethical business practices and outstanding customer and employee retention.

Philosophy

Our success is inextricably tied to your own. If you can look back and see real, measurable progress, we’ve succeeded. Our team isn’t satisfied with their work until it produces tangibles that remain meaningful to you, our cherished customer.

Approach

Our insight comes from a deeply consultative approach. We closely work with you to arrive at a definition of success. We remain your greatest advocate, while you remain in charge. Just tell us what you need, and enjoy watching it happen.

Teamwork

The team at Doctors Exchange, Inc. is comprised of experienced professionals with extensive backgrounds in making organizations work better. We rely on each other for varied skill sets, and always keeping you informed of what’s happening, and when.

We Are HIPAA Compliant

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Satisfaction Guarantee

If you do not like our service for any reason (service levels, price or “just because”), we will not charge you for your first calendar month of service. No commitment, no contract and all good reasons to allow us to serve you.

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The World's First Telephone Answering Service

Established 1921Providing that human touch in a world of increasing technology.