Superior Product. Fair Price.

Duration based contracts are not required. 97% of our clients are not under contract. Our clients can fire us at any time, for any reason and without penalty. Because of this, we are highly motivated to keep our clients happy every day.

Most new accounts can be active within 24 hours of receiving completed paperwork.

Standard Fees

  • $40 monthly base rate (discounts for multiple locations)
  • $1.40 per minute (calls are measured in six second increments)
  • 10-cents per voice mail transaction (if any)

Optional Fees (not commonly incurred)

  • $6 monthly per device for encrypted message delivery
  • Custom programming (for complex solutions)

The Doctors’ Exchange does not charge for:

  • Highly detailed itemized billing for complete transparency
  • 24/7 web portal and dashboard login to listen to all calls for complete transparency
  • Sales Tax
  • Setup fees or deposits
  • Holiday fees
  • Wrap fees
  • Account maintenance fees
  • Update fees
  • On-call schedule fees
  • Fax/Email scheduling fees
  • HIPAA fees
  • DID & FCC fees
  • Toll-free numbers
  • 24/7/365 availability – we are always ready for your calls

Other Considerations

  • We guarantee the quality of our product (first month free if you are unhappy for any reason plus 24/7 access to our Vice President)
  • We provide the greatest amount of billing transparency in the industry (honest and straightforward)
  • We have massive Five-Nine redundancies (real-time off-site data backup, whole building generator, multiple phone carriers, redundant servers, TSP1 phone support, cloud integration, etc.)
  • We handle roughly 5,000,000 transactions annually with the highest service levels
  • Exceeding expectations for a century and counting

Satisfaction Guarantee

If you do not like our service for any reason (service levels, price or “just because”), we will not charge you for your first calendar month of service. No commitment, no contract and all good reasons to allow us to serve you.

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